However, the onboarding process can be easier after creating a bookkeeping client onboarding questionnaire that guides you on what to ask. Remember, the questions can help you solve a problem or meet the client’s expectations. Getting a new client in a competitive market takes a lot of work and dedication.
- Know the type of inventory the business has, its volume, and the type of inventory management system they have.
- By clicking “Continue”, you will leave the community and be taken to that site instead.
- During this time, there might be a delay in responding to your messages.
- Having an in-person meeting with the client is advisable to get to know one another better and grow trust.
- Meanwhile, may I know the name or any information of the bank of your client?
Use this handy form in your initial new client meeting to establish their needs and identify which QuickBooks solution is right for them. During this time, there might be a delay in responding to your messages. In case you have an urgent request, feel free to reach out to [name of colleague] at [email] for assistance. If your message is not urgent, we will get back to you as soon as we are back in the office. A Community of users for Quickbooks Online, Pro, Premiere and Enterprise Solutions. Linking financial institutions allows for automatic transaction downloads, reducing manual data entry.
But if you have a new client that hasn’t been using QuickBooks before, you should have a standard process for making sure that they’re set up correctly in the system. If they’re an established company, you’ll need to make sure that you’re importing all their information from their prior system. If they’re a new business, you’ll want to ensure that they get going on the right foot.
FAQ for Quickbooks New Client Checklist
Going through the chart of accounts prior to starting your accounting services means that you will spend less time later reclassifying older transactions and financial statements. You can make a new client checklist for accountants after knowing the size of the company and what is the income summary account its structure. After that, you should create the best steps you want your new bookkeeping client checklist to have, like individual tasks. As an accounting or bookkeeping firm, one of the challenges that you may encounter is deciding what questions to ask a new client.
Any details can help me look for reported cases which can be the reason why you’re unable to see any transactions. You’ll have to invite your client as a Company Admin user so they can connect their bank account and you can manage their online transactions. Before fully transitioning to Quickbooks, perform test transactions to validate that all accounts and settings are functioning correctly. If the client has employees, configure payroll settings, including employee information, pay rates, and tax withholdings. Begin populating Quickbooks with historical financial data, either by importing data from spreadsheets or manually inputting transactions.
Quickbooks permits the connection of multiple bank and credit card accounts, streamlining the tracking of transactions. Tailor the chart of accounts to the client’s specific industry and financial requirements to accurately categorize transactions. Every business has long and short goals, which they create at different times. So, a company knows whether it wants to expand, launch a new product / service, or merge with others. Through this question, you can also get a chance to become a financial advisor, which attracts more pay from the client. Remember to note important details during the client onboarding meeting and follow up later to ensure everything runs smoothly.
Step 9: Import the initial set of data and reconcile the accounts.
In this video I talk about how to familiarize yourself with the books and figure out what date to start. Then, start and organize your catch-up work, and make a plan going forward on how to do the bookkeeping quickly and efficiently. Yes, Quickbooks allows you to import data from various formats, making it easy to transition from other accounting systems.
What Questions Should a Bookkeeper Ask a New Client?
Feedback is important in any setup, and it leaves both parties satisfied. So give the client time to ask any burning questions and be ready to provide solutions. If your client selected one of the higher tiers of QuickBooks Online, you can directly import the bank statements when the bank accounts are updated. It’s vital that you have the correct product to suit the needs of your business as well as your client companies. QuickBooks Online Accountant is a great tool able to help you have access to your client’s books from anywhere with an internet connection so you can help them with their bookkeeping. I can provide some information about QuickBooks Online and QuickBooks Online for Accountants.
Know Your Client template and Client onboarding templates
They are invited as admin but they seem to have managed to set up an accountants version of QuickBooks. They sent me a screenshot of the QuickBooks with the bank connected and it looks like when I log into QuickBooks before I access any clients. Once you’ve set up the chart of accounts, you should import the initial set of data and review the output with the client prior to importing several years of data. This allows you to fix any expense categories and give the client a sample output to review. Additionally, it should cover the banking establishments that are used by the company. You want to ensure you are aware of all of the movement of funds within the company.
Holiday Closedown Checklist
Be sure to refer to your state’s laws concerning public holidays and the legal obligations for your employees, such as penalty rates and provisions for temporary shutdowns. Ensure sales tax rates and rules are correctly set up to accurately calculate and track sales tax liabilities. Assign roles and permissions for users to control who can access and modify financial data within Quickbooks. A serious business must have inventory management, which is complex and demanding. Know the type of inventory the business has, its volume, and the type of inventory management system they have.
Step 4: Ask the client to grant you accountant access to their books.
I love that you’re sharpening your QuickBooks Online skills by going through the certification modules in QuickBooks Online Accountant (QBOA). This is a great way to learn how to use the program so you can work with your clients and to wow your clients when you actually begin working with them. A checklist to get things going is a good place to start, and I’d be happy to point you in the direction of the New Client Checklist mentioned in the module.
Having an in-person meeting with the client is advisable to get to know one another better and grow trust. Lessons learned on how top firms grow fast, build stronger teams, and increase profit while working less. In order to actually get to work, you need the right permissions to act as their QuickBooks Online accountant. For example EIN is not applicable for Canada – instead a BN is applicable. Though QuickBooks Online doesn’t have a KYC template, you’ll want to look for a third-party app that can provide you with such a template.